Names matter
I had two memorable customers today at ABC insurance. Dear GOD what where their parents thinking!!!!
I swear I'm not making these 2 names up.
Let me introduce.... Yung Ho Can we get a round of applause for Mrs Ho? She drives a late model nice car and has great coverage.. uh insurance wise.
Our follow up act had a memorable first name. I can't remember her last name. The call went something like this.
Me: You work for GMAC, right? Is this a lease or loan?
Her: Yes, GMAC in Somewhere State. This is a retail account, a loan, yes.
Me: Great, we have your company listed correctly. May I get your name for my documentation?
Her: Fatty
Me: uh.. could you spell that for me?
Her: (sigh) Yes that's really my name F as in Frank, A as in apple, TT as in Tom Tom, Y as in yellow.
Me: (speechless for a moment) Ok ma'am I've documented our conversation. Is there anything else I can do for you? *there was no way in HELL I was going to say 'ok fatty I've doc'd our convo'
I swear I'm not making these 2 names up.
Let me introduce.... Yung Ho Can we get a round of applause for Mrs Ho? She drives a late model nice car and has great coverage.. uh insurance wise.
Our follow up act had a memorable first name. I can't remember her last name. The call went something like this.
Me: You work for GMAC, right? Is this a lease or loan?
Her: Yes, GMAC in Somewhere State. This is a retail account, a loan, yes.
Me: Great, we have your company listed correctly. May I get your name for my documentation?
Her: Fatty
Me: uh.. could you spell that for me?
Her: (sigh) Yes that's really my name F as in Frank, A as in apple, TT as in Tom Tom, Y as in yellow.
Me: (speechless for a moment) Ok ma'am I've documented our conversation. Is there anything else I can do for you? *there was no way in HELL I was going to say 'ok fatty I've doc'd our convo'
5 Comments:
AAAAUUUUGGGGHHHH!!!!!
Wait a minute, though ... did these people MARRY into those names? PLEASE tell me neither of these were a willful choice!
-G
By DementedPhotographer, at 6:09 PM
Imagine the torture they had to endure growing up. I remember this girl I went to grade school with with the last name of "Butt". Everyone picked on her. Fatty would have really sucked...
I would have shot my parents for a name like that...
By Jesse Stark, at 6:41 PM
being from malaysia, we are bombarded by hong kong actors and actresses with ridiculous names but apart from that, my dad once had a friend whose surname was Kok ( chinese, of course ) and whose first name was Harry.
That name is etched in my mind forever! bleh
By Anonymous, at 12:07 PM
being from malaysia, we are bombarded by hong kong actors and actresses with ridiculous names but apart from that, my dad once had a friend whose surname was Kok ( chinese, of course ) and whose first name was Harry.
That name is etched in my mind forever! bleh
letti.blogspot.com
By Anonymous, at 12:07 PM
And I thought being called Bruce Wayne during the Batman days of the 60s was bad (even though I liked Batman). Oh, my dear Lord....
By Bruce -- Harper Blue, at 9:09 PM
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